Forum Discussion

MLK's avatar
MLK
Contributing Cover User
10 months ago

Bank Transactions prior to conversion

Hi there,

 

We set up bank feeds prior to the setup of our file as we were converting from another software package. As a result we now have bank feed transactions for 2 months that we do not need. What is the process to have these transactions removed from our file as they are not needed?

 

Thank you.

  • Hi MLK

     

    Thank you for sharing your concern on our forum, and I apologize for any delay in response.

     

    I understand that due to your conversion date, you're looking to have certain bank feeds deleted or removed. Typically, our bank feeds team can assist with removing bank feed transactions in your file upon request. To facilitate this, I'll be reaching out to you via a private message to gather more details about your file.

     

    In the meantime, please don't hesitate to start a new thread if you need further assistance.

     

    Thanks,
    Genreve