Forum Discussion

Dean_S's avatar
3 years ago

Customer short pays an invoice

I have reccieved $3010 as a bulk amount in my bank feed

 

$2730 matches perfectly to 15 invoices

 

Two invoices are shortpaid 

How do I allocate these short payments?

  • Hi Dean_S 

     

    Apologies for the delay in response.

     

     Our help article Matching bank transactions has instructions under heading Matching partial payments on how to match these underpayments. 

     

    Please do let us know if you have any further questions on this.