Hi,
I have a few transfer transactions that aren't appearing on my bank reconcilation screen meaning I have a transfer between the main bank account and the credit card which isn't appearing for me to pick up and highlight off in the bank reconcilation screen. I have double checked the transaction dates on the transactions and these are correct. Your help is greatly appreciated.
HI Seriously456
Thank you for your post.
I am aware that your transaction does not show up on your bank reconciliation. In this case, simply, you need to make sure that the statement date is earlier than the transaction date in order for it to appear on the bank reconciliation screen. Another is whether or not this transaction has already been reconciled. You should also take into account the fact that the Reconcile screen incorrectly sorted the data by the ID column rather than the Date column.
It should be noted that if the transaction has been allocated, it will appear on the report but will not have any transactions to Reconcile. You can send me a Private Message if you still having an issue with this with more details on your account, your serial number, and the last 4 digits of your bank account and your Company Name. Note that sensitive information cannot be posted on the Forum
I am happy to assist you further.
Thanks,
Cel
Hi Seriously456,
We just wanted to follow up on your concern on Reconciling Bank Account. May I know how you go about the issue? We simply wanted to ensure that we addressed your issue correctly. And if you require additional support with this, or if you require assistance in the future, please do not hesitate to post again. Alternatively, you can send us a Private Message. We are delighted to assist you.
Thanks,
Cel
