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BYAUTO's avatar
BYAUTO
Contributing User
2 years ago

Wages won't reconcile

Hi, I can reconcile all bank transactions however we set up a new bank account and now I can reconcile everything except wages. 

Any ideas? 

  • Hi BYAUTO 

     

    Thanks for your post. Go to Payroll>>Pay runs>>click on a Payment date>>click on an employee name>>check the account selected in the Account field. 

     

    If it's the electronic clearing account follow the steps in this post: Why can't I match employee pays in Bank transactions

     

    If it's an incorrect bank account or payroll clearing account record a Transfer money transaction (Banking menu). The From account is the correct bank account, the To account is the incorrect bank/clearing account. Match/reconcile the Transfer money transaction. You will also need to go to Accounting>>Manage linked accounts>>Payroll tab and make sure the correct bank account is selected for the employee's Payment method.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.