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Carly22's avatar
Carly22
Experienced User
1 year ago
Solved

Reconciling a payment/refund

Hi team,

 

Last year I paid an invoice twice and the supplier kindly refunded me. 

 

I am not sure how to reconcile neither the overpayment, nor the refund as there isn't an invoice or a bill to allocate the money to.

 

Can you please assist me?

2 Replies

  • Hi Carly22 - thanks for the question.

     

    You'll need to record the overpayment in your software - take a look at this help topic for details.

     

    I hope this helps.

     

    Adrian

  • Carly22's avatar
    Carly22
    Experienced User
    1 year ago

    It helped me find a workaround. Thanks Adrian :)

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