Carly22
2 days agoExperienced User
Reconciling a payment/refund
Hi team,
Last year I paid an invoice twice and the supplier kindly refunded me.
I am not sure how to reconcile neither the overpayment, nor the refund as there isn't an invoice or a bill to allocate the money to.
Can you please assist me?
Hi Carly22 - thanks for the question.
You'll need to record the overpayment in your software - take a look at this help topic for details.
I hope this helps.
Adrian