Forum Discussion

Carly22's avatar
Carly22
Experienced User
2 days ago
Solved

Reconciling a payment/refund

Hi team,   Last year I paid an invoice twice and the supplier kindly refunded me.    I am not sure how to reconcile neither the overpayment, nor the refund as there isn't an invoice or a bill...
  • SupportNoteGuy's avatar
    2 days ago

    Hi Carly22 - thanks for the question.

     

    You'll need to record the overpayment in your software - take a look at this help topic for details.

     

    I hope this helps.

     

    Adrian