Forum Discussion

Belinda_OD's avatar
Belinda_OD
5 days ago

Online payment refunds

Hi, Can anyone tell me please the process for having an online payment we received from a customer refunded to them? We would prefer not to manually refund them, but to refund to the account from which it was paid.

online payments
Refund
  • Earl_HD's avatar
    Earl_HD
    5 days ago

    Hi Belinda_OD,

    Welcome to the Community Forum! I've sent you a private message containing the steps to resolve this issue. Kindly check your inbox.

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 days ago

    Hi Belinda_OD,

    Welcome to the Community Forum! I've sent you a private message containing the steps to resolve this issue. Kindly check your inbox.

    Regards,
    Earl

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