Forum Discussion

2 months ago

Solved

Online payment refunds

Hi, Can anyone tell me please the process for having an online payment we received from a customer refunded to them? We would prefer not to manually refund them, but to refund to the account from which it was paid.

online payments

Refund

Earl_HD
2 months ago
Hi Belinda_OD,

Welcome to the Community Forum! I've sent you a private message containing the steps to resolve this issue. Kindly check your inbox.

Regards,
Earl

Earl_HD
MYOB Moderator
2 months ago
Hi Belinda_OD,

Welcome to the Community Forum! I've sent you a private message containing the steps to resolve this issue. Kindly check your inbox.

Regards,
Earl
- andyob
  5 days ago
  Hi Earl,
  Could you please post the steps here, I would also like to do the same as I'm sure many others would too.
  
  Thanks,
  Andrew.
  - Shella_A
    MYOB Moderator
    4 days ago
    Hi andyob,
    
    I've sent you a private message containing the steps to resolve this issue. Please check your inbox.
    
    Regards,
    
    Shella