Date of Myob Updates
Hi there - we are having an "issue" with the timing of Myob Updates and working with the Myob App (not the browser) and the fact that everything is done through a offsite cyber company server. So when we open our computers we sign into to server which creates our own desktop which is exclusive to the individual logging in. We use the Myob App as its functionality is quicker, easier and better than the browser. Our problem happens when Myob runs its monthly update (which I've found is not consistently a particular date), then we can't log into the Myob App as it needs updating - so we ring our server company and ask them to run the update "now" as we can't log in to process work. Yes, we could possibly log into the browser - but we don't want to use the browser - we pay to use the app. The cyber company is getting angst and says it's better to do the update in the evening - which is fine if we knew when the update was going to happen.
Can MYOB please send out a notification of the date they are going to run the update a day or two in advance of running it, and then actually run it on that date. If this already happens and I'm missing some sort of notification then please advise how I find out about this. Thank you 😊
