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PaulineD1's avatar
PaulineD1
Experienced User
2 years ago
Solved

Account transactions report

Last month I ran a report called "Account transactions report". This month I can't find that report in the list of reports. Has this report disappeared or am I blind?

  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi @PaulineD1 

     

    Thanks for your post. sorry for late reply.

     

    With Regards to your concern, we have a product limitation in which some features on the product are not available on the other product. 

     

    In your case, you are currently using Business Lite, which does not have advanced accounting.  To be able to have access to the Advanced Accounting, you must upgrade to Business Pro. 

     

    If you need further assistance with this, please let me know. I am happy to assist you. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Best Regards, 

    Cel

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  • PaulineD1's avatar
    PaulineD1
    Experienced User
    2 years ago

    I sent the required details via Private Message but have not heard anything more??

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi Busygirlange 

     

    Thanks for your post. 

     

    In this matter, we are aware that the system occasionally has a problem. If this occurs, simply change the accounting method to cash and accrual or accrual from cash and it should appear. 

     

    Please let me know if you need further assistance with this. 

     

    Cheers, 

    Cel

     

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi @PaulineD1 

     

    Thanks for your post. sorry for late reply.

     

    With Regards to your concern, we have a product limitation in which some features on the product are not available on the other product. 

     

    In your case, you are currently using Business Lite, which does not have advanced accounting.  To be able to have access to the Advanced Accounting, you must upgrade to Business Pro. 

     

    If you need further assistance with this, please let me know. I am happy to assist you. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Best Regards, 

    Cel

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