Job Reports

Hi,

This has ended up working for me but you can't just remove the $0 invoices from the month you're reporting on. I found that if you go through the financial year 1/7/23 through to current and get rid of the $0 transactions then hopefully it will work for you too. Let me know how you go & good luck.

Hi stephics123,

Thank you for the post and welcome to the Community Forum! I appreciate you reaching out to us, and I'm sorry to hear that you're having an issue with job reports. I'll be more than happy to help you. Please provide me with a screenshot of the error so we can further check on this and provide you with a resolution.

Please let me know if you need further help.

Kind regards,

Sai

Attached is the screenshot as requested.

Hi stephics123,

Thank you for the screenshot. Is this happening to all of the users who are accessing this file? Please let me know.

Please let me know if you need further help.

Kind regards,

Sai

Yes it is all users.

Hi stephics123,

Thank you for letting me know. I'll be sending you a private message to get some information and to assist you further.

Please let me know if you need further help.

Kind regards,

Sai

Any idea when this will be fixed please?? I still need to do October job reports.

Hi stephics123,

Thank you for your patience. We are now checking on this one and we'll let you know once we have an update.

 
Please let me know if you need further help.

Kind regards,

Sai

Hi stephics123,

Thank you for your patience. Can you please try to clear the cache or use a different browser and let me know if it's still occurring?

Please let me know if you need further help.

Kind regards,

Sai

Clearing the cache didn't work. Tried a different browser and it hasn't worked.