Hi,
I have two invoices sitting open in MYOB dated 23/10/24 and 30/1/25. Both invoices were created but the products were never sent. My problem is that if I just do a credit for the items it puts the items back in our stock total however we have since done stocktakes and written off or balanced out stock levels. But if I put this stock back in it will throw out our stock levels. Any suggestions please?
DePez
Hi DePez,
Nice spot! If you’ve got open sales invoices for products, you didn’t actually deliver, and you’ve already finished your stocktakes, your best bet is to credit or reverse those invoices first. This might throw your stock numbers off for a minute, but you can fix that with a negative inventory adjustment for those same items right after. When you make the adjustment, it’s best to use a separate account, which you'll need to set up and check with your accountant to make sure you’re using the right account for it.
Cheers,
Princess
