Payroll double up since move to new Business pro
I have recently discovered that since the move of accounting programmes back in Nov last year ( NZ) that my employee profile's had been checked as bank file ( I did not previously have this checked) which resulted in all my employee wages being coded to an electonric clearing account. I pay my employees manualy via bank transfer after submiting their pay via myob payroll. Then in the bank feed I code them as expense wages account. ( just a side note that one of my employess is paid into 2 bank acounts, this new pay roll does not record this so I manually alocate his pay to the correct wages expense account, ie this is not able to be matched) This was all working fine prior to the change over.
I called the help line to ask why this had happened and how to get rid of the wages appearing in my electronic clearing account. After a 3 hour phone conversation with a payroll advisor she has journaled this figure (as a wages total) from the electronic cleaing account to my wages expense account. This issue I have now is that the figure includes amounts from prior to my last bank reconciliation done 31 jan. I am Trying to do a bank reconciliation for end of Feb and I am now out by this amount of the journal.
My second question and going forward she said I would need to code the wages into the clearing account (from the bank feed instead of to wages expense account) then journal them each time back to the wages expense account. My wages I processed a couple of days ago show me that trying to code them the old way ( via bank transacations) is causing me a double up when I do a bank recon.
She has not explained why this has happened, to be honest journaling each employees wages is double handling for me and not ideal. ( Here is my case no from the phone call 01623810 - Trish).
I would appreciate advice as how to fix this journal amount that is now causing my bank recon not to match. And for future payroll what is the correct process ( ie hopefully without having to create a journal each time).