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SimonHearn1's avatar
SimonHearn1
Contributing User
9 months ago

Agged pavables + agged receviables reports not loading

Agged pavables + agged receviables reports not loading

 

we have 8 company's and the agged reports work for all except 1 compay 

 

any ideas how to get it going

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    HI SimonHearn1,

     

    Thank you for your post.

     

    To assist you better, could you please check if there's any error message displayed when trying to load the reports for the affected company? If there is, it would be extremely helpful if you could provide us with a diagnostic log to aid in providing you with an accurate solution. Once you've obtained the diagnostic log, please attach it to your response.

     

    Cheers,

    Princess

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      9 months ago

      Hi SimonHearn1,

       

      We hope this message finds you well. We recently requested additional information and are awaiting your response. We are closing this case as we were not able to receive updates. Feel free to start a new post if you require further assistance in the future.

       

      Cheers,

      Princess