Agged pavables + agged receviables reports not loading

HI SimonHearn1,

 

Thank you for your post.

 

To assist you better, could you please check if there's any error message displayed when trying to load the reports for the affected company? If there is, it would be extremely helpful if you could provide us with a diagnostic log to aid in providing you with an accurate solution. Once you've obtained the diagnostic log, please attach it to your response.

 

Cheers,

Princess

Hi SimonHearn1,

 

We hope this message finds you well. We recently requested additional information and are awaiting your response. We are closing this case as we were not able to receive updates. Feel free to start a new post if you require further assistance in the future.

 

Cheers,

Princess