Forum Discussion

Garth45's avatar
Garth45
Contributing User
5 months ago

Cannot select text/move cursor in invoice fields..

Ever since that invoice layout update a few weeks ago I have been unable to select text or move the cursor/caret with the mouse within the invoice fields (description, category, amount etc). I can navigate them using the arrow keys but it is super annoying & time consuming. Still works fine in the 'notes to customer' box down the bottom though... Has anyone else had this issue?

  • Hi Garth45,

     

    Sometimes unusual issues can mess with your workflow. Could you try clearing your browser cache to see if that helps? Cached data can sometimes cause unexpected problems. Also, it might be a good idea to test with a different layout to check if the issue still happens. I tried replicating the issue on my end, and everything seems to be working fine, so it might be something specific to your setup. If the problem still happens, you could also try using a different browser. 

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

  • Garth45's avatar
    Garth45
    Contributing User

    Clearing cache did nothing. I'll try it in chrome (running in firefox atm) if I have time later & report back.

  • Garth45's avatar
    Garth45
    Contributing User

    Looks like a Firefox issue, works fine in chrome. Any suggestions on a remedy? (complain to Mozilla? lol) I dont really want to run two browsers & prefer FF...

    • Alexis-G's avatar
      Alexis-G
      Cover User

      I am having the same issue. Are there any solutions