Forum Discussion

Lee6's avatar
Lee6
4 years ago

Converting and order to an invoice

I have created an order and then converted it to an invoice without a problem. It generated the next invoice number automatically. When I try to email this converted invoice it says Error - "You are not able to edit this transaction" I can't save the created invoice or send it. I'm using Accountright Plus 2022.1.0

I have now tried to delete the quote and it won't let me. Same error message.Thx

2 Replies

Replies have been turned off for this discussion
  • Lee6's avatar
    Lee6
    4 years ago

    I have now tried to delete the quote and it won't let me. Same error message.

  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi Lee6,

     

    Thank you for your post and sorry to see no one has responded earlier!

     

    Please navigate to the 'Setup' dropdown > Preferences > 'Security' tab > 'Untick" the "transactions cannot be changed, they must be reversed" setting and click 'OK' to save. 

     

    Let me know if you still encounter this issue after the above setting is changed. 

     

    Cheers,

    Sam 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content