Forum Discussion

GCI's avatar
GCI
Experienced Cover User
3 years ago
Solved

DataInvalid

We cannot add a freight line to a purchase order (this has just recently become an issue) , we have tried to add to the freight box at the bottom of the screen and adding a line in the body of the purchase order, we get the following message

 

Purchases - Edit Service

Error

DataInvalid

 

This does not happen on all suppliers, it has happened on 2 so far.

 

 

  • GCI's avatar
    GCI
    3 years ago

    Thanks for the response Celia_B, we have created a new supplier card and combined that with the old one and the issue seems to be resolved, we are now able to change the information with no issue.  

3 Replies

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  • Celia_B's avatar
    Celia_B
    MYOB Staff
    3 years ago

    Hi GCI 

     

    Thank you for your post, I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

     

    A DataInvalid message error is typically caused by a duplicate record within the Database. These particular situations do require company files to come in for an investigation and possible repair.  Also if the company file is stored online getting the following information as well will be appreciated. 

     

    •  Serial number
    • Company File ID - Help>> About AccountRight

    I'm happy to assist you.

     

    Cheers, 

    Cel

     

  • GCI's avatar
    GCI
    Experienced Cover User
    3 years ago

    Thanks for the response Celia_B, we have created a new supplier card and combined that with the old one and the issue seems to be resolved, we are now able to change the information with no issue.  

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    3 years ago

    Hi GCI 

     

    I am happy to know that the issue was already resolved.  

     

    Please feel free to post again and we're happy to assist you. 

     

    Cheers, 

    Cel

     

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