Forum Discussion

BineBarDining's avatar
BineBarDining
Experienced Cover User
11 months ago

Different email address for invoices to statements

Hi Brainstrust

 

In the new world of emailing invoices directly to accounting systems, is there a way of having the statements and reminder inovice emails being emailed to a different email address?

 

I know for my business, I have invoices going straight to MYOB, however, Statements I would like to receive them in my business email account.

 

I can't find anything in the help files to answer this question.

 

Thanks

Simone

  • Hi BineBarDining,

     

    Thank you for your post. 

     

    We appreciate you expressing your concern for us. In this matter, we have clients who are now requesting that statements go to a different email address to where you email the invoices and to date when emailing statements from the MYOB app. You can only manually change the email address when at the email stage or print the statement and manually email it to a different address. We will pass this on to the relevant teams but will also recommend posting this as a suggestion on our Ideas Exchange board as that is reviewed by developers while considering the product.  

     

    If you still have other questions or concerns, please contact us again or create a new post. Rest assured that one of our Community Forum moderators will be happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

  • Hi BineBarDining,

     

    We hope this message finds you well. We just want to check back with you regarding your concern. If you still need further assistance with this or if you have other questions and concerns, please feel free to contact us again or create a new post. We are happy to help. 
     

    Kind Regards, 

    Cel