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AndrewStephen's avatar
AndrewStephen
Valued Cover User
3 years ago

Different Sign into MYOB Screen - Do I need to worry ?

Yesterday afternoon when opened AccountRight Desktop (the company file is online), I needed to Sign in to MYOB as we do every 30 days was I presented with a different sign-in screen.

It was blue in color, more modem, and had the email address and password on a sign screen not over two screens.   Was able to login OK and have only seen it once across 5 computers I have tried since.

Is this something I should be worried about ?  was something at MYOB's end highjacked?

4 Replies

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  • AndrewStephen's avatar
    AndrewStephen
    Valued Cover User
    3 years ago

    Just had the different "Sign in to MYOB" window again and was able to screen-capture it.

     

     

  • Hannah_V's avatar
    Hannah_V
    Former Staff
    3 years ago

    Hi AndrewStephen thank you for your post.

     

    I understand your concern. You don't have to worry, there are no circumstances like that happened.

    To make sure, you can sign in using this link https://my.myob.com.au/

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information

     

    Regards,

    Hannah

  • TWalton's avatar
    TWalton
    Contributing Cover User
    2 years ago

    It would be really good if MYOB advised of this sort of change, havent recently been hacked I am extremely paranoid!

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi TWalton, 
     
    Thanks for your post and welcome here to the Community Forum. Thank you for your time flagging your inquiry to us.
     
    We sincerely apologize for any inconvenience you may have experienced due to recent changes in the login process for your account. We value your understanding and support during this time. These changes were implemented as part of enhanced security measures. Rest assured, there is no need to be concerned about this, and we will ensure that your feedback will be communicated to the team.
     
     
    Please do not hesitate to return to the Community Forum if you have any further inquiries. Our team is always here to help. 
     
    Cheers, 
    Leneth

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