Emailing Statements

Question

We are having trouble emailing our weekly statements for the last couple of weeks, MYOB has emailed approx 85% of the statements and the remainder have disappeared.&nbsp; This weeks weekly statements have not sent at all.&nbsp; I hightlight the customers statements to send, send the email but the customer do not received them and they do not appear in the emails sent listing at all.

chrismyob · Answer

Hello&nbsp;Jenlout&nbsp;
&nbsp;
Has the update of 2022.5 rectified this issue that you are having?&nbsp;If it hasn't I would suggest changing the delivery method of sending emails, as this can be done either through AccountRight or through Outlook.&nbsp;I am attaching the Help Articles for both here:&nbsp;&nbsp;

Sending emails via AccountRight
Sending emails via Outlook

&nbsp;
Please let me know how you go.

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Emailing Statements

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