MYOB business has stopped emailing invoices even though it says the invoice has been emailed and saved..customer / work colleagues are not receiving them..is anyone else having this issue?
For what it's worth, our seems to have come back online as of 03.50pm today (15.10.2025).
Same issue here using AccountRight.
I am also having this issue. No invoices have emailed since 13/10/25. Payslips also not able to be emailed.
I do pays later today ..i wonder if it allows the payrun to complete if the payslips don't email?
Our issue seems to have resolved itself a couple of hours later...i also tried restarting/logging off/on..but myob still wasn't logging the invoices as being sent,,interesting that the myob status shows nothing wrong..i wonder if its a north queensland /telstra issue ..tech is failing is in this part of the world..thanks for your responses , it helped me knowing that i wasn't alone in my frustration
I'm in Vic so no not a QLD issue I don't think
Emails are not working, have tried restarting computer, clearing cache and still not emailing? Invoices are not even saying they are emailed so slightly different to the original post.
invoices i sent 2hours ago . some made it , some didn't .. now not emailing again after i thought we were in the clear..
Interesting that a moderator hasn't yet jumped on and given us some peace of mind? I have popped in a support ticket so hopefully that might expedite things but not getting any response is a concern as the desktop version is not working either.
Hey all!
Our team is currently investigating a disruption affecting our email services. We've published it on our Status Hub, you can subscribe to stay notified here. Thanks for your patience whilst we work to resolve this.
Have they come up with a workaround this problem? I still cannot email any invoices or payslips.
Hi Mona3739,
It’s a bit odd you’re still not able to email invoices and pay slips. The earlier email delivery incident has been resolved and we haven’t seen any new reports today. To sort this out, please jump on live chat via our virtual assistant MOCA or lodge a support ticket through My Account so we can take a closer look.
Cheers,
Princess
Yes, as of this morning. Was working fine until today.
For what it's worth, our seems to have come back online as of 03.50pm today (15.10.2025).
