Forum Discussion

FOXMOWING's avatar
FOXMOWING
4 years ago

Emailing Invoices

I receive the following error message when sending invoices: Can anyone help? This only strated when the upgrade occured.

 

An unrecognised error occurred - CommonRules_DecimalMinValue

  • Sam_R's avatar
    Sam_R
    4 years ago

    Hi FOXMOWING,

     

    Thank you for your post. 

     

    This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

     

    Let me know how you go or if you require further assistance with this. 

  • Sam_R's avatar
    Sam_R
    Former Staff
    4 years ago

    Hi FOXMOWING,

     

    Thank you for your post. 

     

    This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

     

    Let me know how you go or if you require further assistance with this. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.