Forum Discussion

FOXMOWING's avatar
FOXMOWING
3 years ago

Emailing Invoices

I receive the following error message when sending invoices: Can anyone help? This only strated when the upgrade occured.

 

An unrecognised error occurred - CommonRules_DecimalMinValue

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi FOXMOWING,

     

    Thank you for your post. 

     

    This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

     

    Let me know how you go or if you require further assistance with this. 

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi FOXMOWING,

     

    Thank you for your post. 

     

    This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

     

    Let me know how you go or if you require further assistance with this. 

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