Forum Discussion

AccessSDM's avatar
AccessSDM
Member
2 years ago
Solved

Customer invoices not emailing

Hello,

How do I know if MYOB Business Pro has emailed a customer invoice? I have checked the Activity History at the bottom of the invoice after I emailed it, and nothing is there besides 'created' and the date.

 

This keeps happening. Is there a fix for this?

 

Thank you.

Access SDM

  • pippypip's avatar
    pippypip
    2 years ago

    This has been raised before but MYOB not seen to see this as an issue. However. a work around is to simply un check the  Attach invoice PDF button. This forces customers to view and download the invoice online rather than just opening the attached PDF. My problem is that I dont always remember to do this.

2 Replies

  • pippypip's avatar
    pippypip
    Trusted Cover User
    2 years ago

    This has been raised before but MYOB not seen to see this as an issue. However. a work around is to simply un check the  Attach invoice PDF button. This forces customers to view and download the invoice online rather than just opening the attached PDF. My problem is that I dont always remember to do this.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.