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FOXMOWING's avatar
FOXMOWING
User
3 years ago
Solved

Emailing Invoices

I receive the following error message when sending invoices: Can anyone help? This only strated when the upgrade occured.   An unrecognised error occurred - CommonRules_DecimalMinValue
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi FOXMOWING,

     

    Thank you for your post. 

     

    This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

     

    Let me know how you go or if you require further assistance with this. 

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi FOXMOWING,

 

Thank you for your post. 

 

This error usually occurs when you have a sale item with a negative price. If this invoice or bill is a refund, use a negative number of units and a positive unit price amount to create the negative line.

 

Let me know how you go or if you require further assistance with this.