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- Komal_S3 years agoMYOB Staff
Hi goldenstar
This can happen if the supplier name does not exactly match the details in the AccountRight software. Please also note that the field is case sensitive. If you have checked this , let us know if you're matching the fields by Co./Last Name, Card Id or Record ID. This is because if you have chosen to match by Co./Last Name, you will need to unmatch the Card ID and Record ID fields in the Matching Assistant and vice versa.
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