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LPPM's avatar
LPPM
Contributing User
4 years ago

Error message when adding lines to recorded invoices Accountright

We have an invoice recorded and we add to it weekly. We then send the invoice to the customer on a monthly basis.

It is a an item invoice and between say every 5-10 lines there is a blank line inserted. The invoice in total is about 60 lines.

Sometimes come the end of the month when adding more lines, we can't record the invoice as the "Something went wrong and MYOB must close" error comes up. 

Does anyone have an issue with large invoices not recording. 

1 Reply

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  • Hi LPPM 

     

    Next time this happens, click View Error details in lower left corner of pop up message - this should provide more details about the cause - copy and paste it here or attach to post as txt. A reader might then be able to suggest a solution. Could be a timeout, memory issue or file too large, or something missing.

     

    Regards

    Gavin