Forum Discussion

ALLFUELS's avatar
2 years ago

Error not enough items on hand to record this transaction

I have tried several times and checked the Item List Summary report which clearly shows I have 428.54 items on hand at a value of $94,278.80.  I have raised invoice for quantity 428.54 items and value is $94,278.80 which matches what I have in stock so why am I getting the error not enough items on hand to record this transaction????

It is driving me crazy I need to issue this invoice to our client but MYOB just won't let me!!!!!

How do I get this sorted/fixed so I can issue the invoice?????

Need help desperately and the MYOB error notes don't help me because what I am invoicing is exactly what I have in stock.

4 Replies

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  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    2 years ago

    Hi ALLFUELS , welcome to the forum. You could create the sales transaction as an order, and print/send it using an invoice form. Then try recording an inventory adjustment of +1 of the item, and see if you can then convert the order to an invoice and record it. 

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    2 years ago

    Hi ALLFUELS , also check the item set-up, make sure that the number of items per selling unit is 1. If it were other than 1, you would need to divide the 428.54 by that number.

  • ALLFUELS's avatar
    ALLFUELS
    2 years ago

    Hi Mike,

     

    Thanks for getting back to me.  I checked the selling unit is 1.  I ended up raising a inventory adjustment for quantity 0.1 for the item and it let me raise the invoice which is fantastic and I then raised another inventory adjustment to remove the adjustment I put in the system.

    The main thing is I got th invoice done and my stock levels are correct.

     

    Thanks for your advice.

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi ALLFUELS

    Thanks for your post. I'd like to extend to you a warm welcome to the Community Forum. I'm glad to have you here in the Community and thank you for bringing your concern to us. 

    We're glad to know that you're able to look for a solution to your concern. We apologize for any inconvenience this has caused you and thank you for your patience and understanding. 

    Also, I would like to thank Mike_James for always offering help here in the Community Forum. His advice is correct that to convert the order to an invoice and record it, you may create a sales transaction as an order, and print or send it using an invoice form before trying to record an inventory adjustment of +1 for the item. 
     

    Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 

    Cheers, 
    Leneth