Forum Discussion

kez_1's avatar
2 years ago

In Tray is empty after documents have been uploaded

Hi all

 

We have uploaded documents today and in tray is still empty.  Have logged out and back in and problems still persists. 

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi kez_1

     

    I get that you're having issues with the in-tray feature in MYOB. It's definitely annoying when uploaded documents don't show up as they should. Sometimes, it might take a while for the documents to appear in the tray. If you've already tried logging out and back in and the problem still exists, I recommend clearing the cache and cookies of your browser or using a different one, then redoing the process. This action can often solve browser-related issues like this one. Feel free to start a new post again if you need further assistance.

     

     

    Kind regards,
    Shella