I have come into work today and when I either try to make a payment or receive a payment either my supplier or customer names are not coming up. The names are in my list of cards with amounts owing etc but no names come up when I try to make or receive a payment.
Hi ke , you should check your preference settings, in case the option to choose card IDs instead of names has been selected. (Set-up, Preferences, Windows, Select cards by Card ID...)
Hi ke , you should check your preference settings, in case the option to choose card IDs instead of names has been selected. (Set-up, Preferences, Windows, Select cards by Card ID...)
Thank you Mike_James. Problem fixed.
Hey there Ke,
I'm glad to know that the workaround provided by Mike_James worked on your end. If you encounter any issues in the future, feel free to post again.
Mike_James, thank you for providing the workaround regarding customer names not coming up. This will also help other users with the same issue.
Best regards,
Doreen
