MYOB must close

Hi Clive, 

Thanks for reaching out. 

I'm sorry to hear about your difficulties with entering item sales. For us to know more about the issue. May I ask for the full diagnostic log of your AccountRight?

We look forward to your response. If you have any other questions or concerns feel free to include them in your next response.  

Cheers, 

Genreve

Hi Genreve

Full log was attached to original post.  Have spent some time today with support and this was resolved by doing an inventory adjustment to increase stock by 10 then processing the sale, which went through successfully, then reversing the inventory adjustment.

Regards

Clive

Hi Clive, 

Thank you for the update. 

I'm glad this issue has been resolved. Feel free to let us know if you need any other assistance. 

Cheers, 

Genreve