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Clive's avatar
Clive
Ultimate Cover User
2 years ago

MYOB must close

Entering an item sale error log says System.DivideByZeroException System says 7 items in stock - does not happen with other items
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Clive, 

 

Thanks for reaching out. 

 

I'm sorry to hear about your difficulties with entering item sales. For us to know more about the issue. May I ask for the full diagnostic log of your AccountRight?

 

We look forward to your response. If you have any other questions or concerns feel free to include them in your next response.  

 

Cheers, 

Genreve

Clive's avatar
Clive
Ultimate Cover User
2 years ago

Hi Genreve

 

Full log was attached to original post.  Have spent some time today with support and this was resolved by doing an inventory adjustment to increase stock by 10 then processing the sale, which went through successfully, then reversing the inventory adjustment.

 

Regards

Clive

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Clive, 

     

    Thank you for the update. 

     

    I'm glad this issue has been resolved. Feel free to let us know if you need any other assistance. 

     

    Cheers, 

    Genreve

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