Forum Discussion

Kimeric's avatar
Kimeric
Experienced Cover User
3 years ago

Purchase order on invoices

The purchase order number is not appearing on the invoice.  The purchase order field is in there correctly.  The purchase order is in the customer card.

 

 

3 Replies

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Kimeric 

     

    Thank you for your post. Just for clarification - is this a sale invoice, where you are entering a number in the Purchase Order No. field? Or is this a Bill where you have changed the automatic number that is used in the Purchase number field?

     

    If you could give some further context into what is occurring; what screen you are looking at and a screenshot would also help. 

     

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  • Kimeric's avatar
    Kimeric
    Experienced Cover User
    3 years ago

    Hi Samara

     

    Yes it is a sales invoice.  I the client card we put the purchase order.  It then doesn't transfer over onto the invoice.  Sorry I can't put the snapshot on here.

     

     

  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Kimeric 

     

    Thanks for responding. Just to give me a bit more clarity, have you tried typing in that purchase order # field? What do you see after you enter it; is it blank or does it give an error message?


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