Forum Discussion

JBentley's avatar
JBentley
Experienced User
9 months ago

Refund received is greater than the Credit

Hi

AccountRight User

I have a credit note from my Supplier for $3355 however they refunded $3555, $200 too much.

How can I process this transaction as I can't receive refund $3555 as the amount may not be greater than the debit of $3355

Thanks in advance

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago

    Hi JBentley,

     

    To process this transaction in MYOB, you'll need to adjust for the overpayment. Make sure the credit note for $3,355 is recorded against the supplier.

     

    When processing the refund, MYOB won't allow you to enter more than the credit note amount (3,355). To manage the additional $200, you'll need to create a second transaction to account for the overpayment. You can do this by entering a separate credit or journal entry for the extra $200, making sure to adjust the relevant accounts accordingly.

     

    If the supplier hasn't requested the excess refund back, you could allocate the extra $200 as a prepayment towards future transactions with the supplier. Alternatively, if the supplier will request the $200 back, you can leave it recorded as a liability until the adjustment is made.

     

    Regards,

    Sai