Superannuation contribution refunded
An employee recently change Super funds and it must have been almost simultaneously to when payroll was done. The old fund refunded the payroll contribution to our bank but the new fund didn't claim it.
I allocated the refunded amount to Superannuation Payable, thinking it would show up in the next payroll and I could then pay it to the new fund. Somehow the amount still shows on the dashboard as Superannuation payable but the Super in subsequent payrolls only includes the amount for that period.
How do I pay it to the employee's new fund either through a new Pay Super or through payroll?
Hi chrisrob127 - thanks for your question.
Take a look at this help topic for the steps you'll need to take: Returned super contributions
I hope this helps!
Adrian
