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chrisrob127's avatar
chrisrob127
Contributing Cover User
2 months ago
Solved

Superannuation contribution refunded

An employee recently change Super funds and it must have been almost simultaneously to when payroll was done. The old fund refunded the payroll contribution to our bank but the new fund didn't claim it.

I allocated the refunded amount to Superannuation Payable, thinking it would show up in the next payroll and I could then pay it to the new fund. Somehow the amount still shows on the dashboard as Superannuation payable but the Super in subsequent payrolls only includes the amount for that period.

How do I pay it to the employee's new fund either through a new Pay Super or through payroll?

3 Replies

  • chrisrob127's avatar
    chrisrob127
    Contributing Cover User
    2 months ago

    Thanks Adrian, that seems to have worked perfectly. The Super payable now shows 0 on the dashboard. Though when I went to pay the contribution to the new fund both the reversal and new payment showed up. I only processed the new payment as I assumed including the reversal would negate the payment, is this right?