super payment

4 Topics

Superannuation contribution refunded
An employee recently change Super funds and it must have been almost simultaneously to when payroll was done. The old fund refunded the payroll contribution to our bank but the new fund didn't claim it. I allocated the refunded amount to Superannuation Payable, thinking it would show up in the next payroll and I could then pay it to the new fund. Somehow the amount still shows on the dashboard as Superannuation payable but the Super in subsequent payrolls only includes the amount for that period. How do I pay it to the employee's new fund either through a new Pay Super or through payroll?
Solved
chrisrob127
4 months ago Place MYOB Business: Payroll
64Views
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3Comments
Failing to make super payment
Hie I am failing to make super payment for a worker with Hesta super. I receive a message stating that this fund can no longer receive contributions using pay super. How can I solve this? Thank you.
Solved
Thula1
1 year ago Place MYOB Business: Payroll
71Views
0likes
1Comment
Superannuation Payment error
Hi, I have received this error while processing superannuation payment. "One or more super funds selected is inactive and can't accept payments. Find out more" After this error requested stapled superfund from ato and also confirmed details of superannuation fund with employee, also checked on Superfund lookup the fund is active (AWARE SUPER FUTURE SAVER). The details are correct and still not able to process it.
Solved
SAMIP
1 year ago Place MYOB Business: Payroll
159Views
0likes
2Comments
Super payment status still at 'Processing payment' status
Hi, I made a super payment early last week but it still showing in the Super payments screen as 'Processing payment'. The payment itself has come through the bank feed & it was auto allocated. Any reason why it hasn't gone to 'Completed' status? This will be the third problem I am reporting in a span of 2 weeks. Previous issues related to bank feeds & invoices. Regards Nicky
NickyS1
1 year ago Place MYOB Business: Payroll
306Views
0likes
1Comment