Forum Discussion

jimmyhoffa's avatar
jimmyhoffa
Cover User
4 years ago

Viewing old sent emails

Just wondering if I can actaully view the invoice that was sent a year ago to a customer that has since been changed? It only now shows me the edited invoice when I click on the email sent list. I need to see what was actaully sent before any editing occured? Thanks

3 Replies

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  • Hi jimmyhoffa 

    If the invoice was sent online, the sent emails tab will have the recently updated copy only. If you have a backup of your file before the invoice was edited, you can restore that backup locally and open the original invoice from Sales>>>Sales Register.

  • jimmyhoffa's avatar
    jimmyhoffa
    Cover User
    4 years ago

    Ok, that sounds good .

    So how can I open a backup file without it overwriting the current data? Please explain where to do this.

    Thanks Komal

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi jimmyhoffa 


    Please refer to the Restore a backup locally to your PC section of this help article: Restore your company file for instructions on this. Before restoring the backup file locally on your PC, we also recommend taking a new backup of your current company file.