Hi there Michelle53,
I get that you want to clear the prepare electronic payments window. To clear this out, you will need to create bank file but you no longer need to upload it to your bank portal so that the payment will not be processed. Below are the steps you can follow:
- Go to the Banking command center and click Prepare Electronic Payments.
- Select the reversal (negative amount).
- Click Bank File.
- Click OK to the message about recording the transaction.
- At the Save As window, click Cancel.
If you need further assistance with this, just let me know.
Best regards,
Doreen