Hi there, I processed 2 new payroll runs through STP Reporting which were supposed to be NEW run.
Somehow, I made a mistake by clicking the Updating Payrol run.
This cause the 2 runs showed ZERO when I checked into the STP Reporting.
How do I correct this?
Really appreciate your kindness in assisting!
Hi Gracy
Thanks for your post. Clicking on new pay run sends a Pay event that reports both the pay period and YTD amounts to the ATO. Clicking on updated pay run sends an Update event that only reports the YTD amounts.
You will only get the option to select new or updated pay run if the payment date is in the past as the ATO requires STP to be reported on or before the payment date.
You would need to reverse and reprocess those pay runs to send a Pay event. Your other option would be to leave the pays as update events as the YTD amounts have been sent. If you're not sure I would recommend checking the reporting obligations with the ATO.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
