Forum Discussion

rshiels's avatar
2 years ago

Timesheets not on online version

Timesheets that have been entered are not appearing on the online version, but are in desktop version ??

3 Replies

  • Hi rshiels,

     

    Thank you for your post. 

     

    We appreciate you taking the time to express your concern to us. Concerning your timesheet not appearing on the web version, there are some software limitations that prohibit the full list of jobs from appearing when recording timesheets. We are in the process of maximizing the functionality available on the web version so we will be able to see an improvement in its capabilities in the future. In the meantime, you can still record timesheets with the relevant information from the software. Please accept our apologies for any inconvenience. 

     

    If you still need assistance, or if you have questions or concerns, please feel free to create a new post. Rest assured that one of the Community Forum moderators will be happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

     

  • Hi rshiels

     

    We just want to get back to you regarding your concern. If you still need assistance with this, please feel free to contact us again or create a new post. Rest assured that one of your Community Forum moderators will be happy to help you.  

     

    Kind Regards, 

    Cel

     

  • Hi rshiels,

     

    I hope you had a wonderful day! We just want to inform you that we are closing this case as we received no updates. Feel free to start a new post if you have questions or concerns in the future.  

     

    Kind Regards, 

    Cel