Forum Discussion

Kasmiga's avatar
20 days ago

I am forbidden to access my resources

I tried to login to my account and entered my  password multiple times and even tried 'forgot your password ' option but I didn't receive anything in my email. Now I am forbidden to access my account . What can I do now ? 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Kasmiga,

     

    With the info given, it's tough to pinpoint the exact cause of your login issue. I recommend reaching out to support with more details so they can troubleshoot further. You can create a support ticket from the MyAccount window or chat with the live chat team through MOCA.

     

    Feel free to post again if you need any more help.

     

    Thanks,
    Genreve