When I run BASlink, I can print the statement, but for the last year or more I have not been able to go back and print the transaction, or save it. I have to go out, run it again - print the transaction. Go out again, run it again - save it. Please tell me what is going wrong.
PS I hate this ask the community business - what on earth are we paying MYOB for?
Hi NGPM,
I totally get how frustrating it can be when you're not getting the support you expect and having to redo everything just to get your statements. Our team is aware of the BASlink issue, and it has been reported by other users as well. While I can't give you a specific timeframe for when this will be fixed, I've made sure your account is noted as one of the affected ones and included your feedback for our records. Your patience is highly appreciated as we work on a permanent solution.
Feel free to get in touch if there's anything else I can assist you with.
Cheers,
Princess
