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NVSHS's avatar
NVSHS
User
11 months ago
Solved

Can't process payroll

Hi there,

 

I've done payroll several times and it doesn't go to the ATO script, it goes to the payment window with all $0.00 instead of showing the payments, and the payroll isn't recoding in MYOB.  Is it a new financial year thing?  Because I also just lodged some payrolls from before July and they went in properly.

 

[I also have that other error where going in to one particular employee card shuts the program down]

 

Thanks in Advance

 

edit: Sorry, just saw the other posts on the same topic sorry for repeating

  • Leneth_A's avatar
    Leneth_A
    11 months ago

    Hi NVSHS

     

    Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    Can you please send me a Private message with the following information so I can take a look into this for you:

     

    • Serial number 
    • Your full name
    • Email address 
    • Business name
    • Company file name

     


    Please let me know if you need further help.


    Cheers,
    Leneth

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  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    11 months ago

    Hi NVSHS

     

    Thanks for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    Can you please send me a Private message with the following information so I can take a look into this for you:

     

    • Serial number 
    • Your full name
    • Email address 
    • Business name
    • Company file name

     


    Please let me know if you need further help.


    Cheers,
    Leneth