6 months ago
EFT Payment Processing Error
I seeking assistance with an issue I am encountering while attempting to process an EFT payment for one of my suppliers. Despite verifying the bank details and confirming their accuracy, I continue to receive an error indicating that the BSB or bank account number is incorrect.
To resolve this, I have already taken the following steps:
- Verified the bank details multiple times to ensure they are correct.
- Deleted the supplier card and created a new one with the correct bank details.
Unfortunately, the error persists. As a workaround, I processed the payment manually through the bank, which successfully went through, further confirming that the bank details are indeed correct.
I have attached a screenshot of the error message for your reference. I would appreciate your prompt support in resolving this issue.