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Eurocentric's avatar
Eurocentric
Contributing Cover User
3 months ago

Account Edge 18.5: Losing templates when restoring a backup

Hi, I am stuck on AccountEdge 18.5 for now as I am on an older Mac OS (10.14.6 Mojave). My Mac had a meltdown and I had to wipe the hard drive and start again. I downloaded MYOB again and could acces...
Eurocentric's avatar
Eurocentric
Contributing Cover User
3 months ago

Well I can answer my own question now, thanks to Claude.ai (MYOB helpdesk did not know the answer). When I did my backups (for the past 15 years), I was only saving the company file instead of ticking the "all" button and saving templates and graphics. I've learned the hard way! Hope this helps someone.

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