Forum Discussion

Eurocentric's avatar
Eurocentric
Contributing Cover User
4 months ago

Account Edge 18.5: Losing templates when restoring a backup

Hi, I am stuck on AccountEdge 18.5 for now as I am on an older Mac OS (10.14.6 Mojave). My Mac had a meltdown and I had to wipe the hard drive and start again. I downloaded MYOB again and could acces...
Eurocentric's avatar
Eurocentric
Contributing Cover User
4 months ago

Well I can answer my own question now, thanks to Claude.ai (MYOB helpdesk did not know the answer). When I did my backups (for the past 15 years), I was only saving the company file instead of ticking the "all" button and saving templates and graphics. I've learned the hard way! Hope this helps someone.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home