Forum Discussion

596004's avatar
596004
2 years ago

Just Invoices Registry Issue

Hi,   Please Help!   I'm have been using Just Invoices for many years - very reliable product. it must have been the microsoft auto update that changed the registry therefore not able to operate....
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi 596004, 

 

Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your issue in running your Just Invoices application. Regrettably, the Registry Cleaner is from Windows and we're unable to provide you with links for this program. In this case. I recommend just uninstalling and reinstalling the Just Invoices app to see if this fixes the problem. 

 

Let us know how we can help further with your concern.

 

Thanks,
Genreve

596004's avatar
596004
2 years ago

Hi Gen,

 

I have already tried remove and re-install but still not working. This problem happened before when I changed computer and upgraded MS Office. Your colleague solved this problem in 2016 and posted on this forum – it is still there. The registry cleaner was on your site but it has been removed – I don’t know why.

 

 

Regards

Adrian

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