MYOB Invoice APP
Hi MYOB Team We have Accounts Right 2024.8.1.5 running on our laptop - $141.00 pm We run a mobile SERVICE industry business with iPhone & iPad away from the office. Last Thursday the old ...
Forum Discussion
Hi robyno8888,
This issue commonly arises when the email address isn't associated with their my.MYOB account. To resolve this, navigate to Setup >> User Access and choose the desired User ID. Next, opt for 'This user will sign-on with a my.MYOB account (Recommended)' and input their email address in the Email field. Afterward, save the changes. This action links the User ID with the specified email address, allowing the client to successfully access the MYOB Invoices app.
If you're still having issues after following the steps above, you can contact our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
Regards,
Earl
Hi Earl,
Sorry to bother you again.
I have been going over all of the posts on this topic in the forum, I cannot find how to fix my Invoice App contacts not syncing issue with my desktop file.
The user roles appear to be set up properly as I can login.
I am logged in as the Administrator in the APP and the issue is still the same.
Immediate syncing happens in the APP when I enter and invoice/payment in my AccountRight Desktop Version.
One of your team raised a support ticket - I don't have the number or have not had any correspodence via email, so this forum conversation is the only way I can communicate.
Would appreciate it one of your team could get back to me please.
Many Thanks
Robyn
