Forum Discussion

bbaccounts's avatar
bbaccounts
Contributing User
14 days ago

MYOB Team App - Password Reset?

A team member forgot his password on the MYOB Team App. When we click Forgot Password, it's useless as it only takes us to the help page.

 

WHAT TO DO IN THIS INSTANCE PLEASE? THANKS

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there bbaccounts,

     

    Since a team member has forgotten his password for the MYOB Team app, after they click on "Forgot Password," that would really take him to the help page. The help page contains detailed instructions on how to reset his password. If he's still having issues with his password, make sure to reach out to our support team directly on Live Chat via our virtual assistant, MOCA.

     

    Best regards,

    Doreen