lit-tome
11 months agoContributing User
Cannot login: Script Error - "Unable to get property 'prototype' of undefined or null reference"
Recently we had a staff member get a script error when logging into AccountRight with their account. We've gone through the following steps to resolve with no resolution: 1. Reset account password ...
- 10 months ago
This issue according to a couple of teams I look after have confirmed that this is no longer an issue. There was no communication from MYOB on this, it just started working from yesterday.
One of these two opted to use the reset password work around to continue logging into their account, and from yesterday they no longer had to perform the password reset work around.
The other opted to work around this by innviting another email address and logging in with this. They''ve also confirmed they can now login fine with their original account.
This issue can probably be considered resolved at this point, and I will mark this as the solution even though there was no solution to this issue, just work arounds.