Forum Discussion

Member

4 months ago

Hi there

I have recently started studying AR and faced a trouble in operating with Clearwater Premier trial company. Clicking 'Enter sales' on Sales Command Center or trying to create sales from Sales registe...

Earl_HD

MYOB Moderator

4 months ago

Hi EugeneKrasny,

Welcome aboard, and thanks for providing those details. This error is usually resolved by running the AccountRight Hotfix tool. For step-by-step guidance, please see this help page: Run the AccountRight Hotfix tool:

If the error continues, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

EugeneKrasny

Member

4 months ago

Hi Earl

Thank you for the urgent response

I followed you instructions but never succeed. AccountRight Hotfix tool returned an error. I ignored it as it instructed, but there was no update action. I am going to submit a support case as you advised. This notice is for your consideration. Error pop-up is enclosed to this message.

All the best

Eugene

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy