Is MYOB down this afternoon? 9Feb, 2023 - 3.45pm Melbourne time
Is MYOB currently down ?3.45pm Melbourne time? Where can we go to determine when the MYOB system is down vs. our own system is down? Thanks
Forum Discussion
Hello - Still down in Melbourne - 4.10 pm - The sun is finally out......I think it'e time for tools down!
Hi Everyone,
Thanks for your posts. We have raised this with our teams for investigation, can you please confirm if you can access your file via the AccountRight browser by going to app.myob.com ?
Also, could you please attach the latest diagnostic log of your AccountRight file so we can pass it on to the team.
Thanks for your patience in the meantime.
MYOB AccountRight desktop is failing but the web interface is working (not that that it is any use for us).
Hi
We are having the same issue with multiple MYOB files.
Unable to log into the Myob file via the application since this afternoon. It says connection error (see attached). Also attached our diagnostics log.
The web browser seems to work.
Thanks
Sally
We cannot log back onto MYOB in both our Brisbane and Bundaberg Branch. We run 2 totally seperate MYOB accountright files and neither one is able to be logged back onto.
I can't log in - was working on an invoice and went to send it - kept saying 'not responding'. Closed MYOB and tried again - same repsonse. Turned off internet - and re-started. Same response :-(
We are in Syd. Ours is also down
Hope this is what you mean (file)
As requested, I have attached the diagnotic info for your review
about 5500 characters !!
Rayleen
Yes I can get into the browser
FYI I do not like the Browser version I use alot of templates for invoicing and the browser is so time consuming and not all of the clients emails have carried over ggrr
Yes but it is super slow and painful :(
I got your research survey - so if you get MYOB working, I'll respond to it.
Yes I can access through the browser but not the app. This is of no use to us
Yes can access in browser but not via program on pc. app does not work efficiently so would appreciate resolution asap. unable to attach diagnostic log but can see it on my pc
Hi Everyone,
Our team are aware and are looking into the cause of this and are working on getting this resolved as quickly as possible. Further updates on this will be made on our Community Forum post AccountRight login issue 09/02/2023.
In the meantime it is recommended to use the AccountRight web browser.
Sorry to ask, but how do we use the AccountRight web browser. ??
Is there a link you can provide?
Appreciate it.
