Forum Discussion

Richmond91's avatar
Richmond91
Experienced User
2 years ago

Is MYOB down this afternoon? 9Feb, 2023 - 3.45pm Melbourne time

Is MYOB currently down ?3.45pm Melbourne time?   Where can we go to determine when the MYOB system is down vs. our own system is down?   Thanks
Uniquip's avatar
Uniquip
Experienced User
2 years ago

Hi,

 

I am trying to access Account Right live - When I get to the page where it says Open a Company File, I click on our company file that navigates me to the program.  Then I get a (Not Responding) message.  I am then unable to close the program unless I access the task manager to shut to process down.

 

I am able to access my online account via my web browser but not through the app on my desktop.  I was working on it just this morning and access was fine.

 

Attached are step by step what I see as I try to access with the last page being that my password is wrong - I just reset it and was able to access our company file online so I am confused.

 

Please help!

  • Flav45's avatar
    Flav45
    Experienced User
    2 years ago

    Online browser works but not easy to use 

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